Privacy Policy
Policies and important information from Acumen Residential Services .
Acumen Residential Services Corporation (“Acumen,” “we,” “our,” or “us”) is committed to protecting the privacy, dignity, and confidentiality of individuals who visit our website, request services, make referrals, donate, or otherwise engage with our organization.
This Privacy Policy explains how we collect, use, store, and protect information obtained through www.acumenres.org.
This Privacy Policy explains how we collect, use, store, and protect information obtained through www.acumenres.org.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Voluntarily
- Name
- Email address
- Phone number
- Mailing address
- Referral or inquiry details
- Donation information (processed through secure third-party platforms)
- Volunteer or employment interest information
B. Sensitive Information
When submitting service requests or referrals, you may choose to provide limited personal or sensitive information. We request that users do not submit medical records or highly sensitive personal data through the website unless specifically instructed to do so through a secure process.
2. How We Use Information
Information collected may be used to:
- Respond to inquiries or referrals
- Process service requests
- Communicate about programs or services
- Process donations
- Improve website functionality
- Meet legal, regulatory, or reporting obligations
- Maintain internal records consistent with nonprofit operations
We do not sell, rent, or trade personal information.
3. Confidentiality & Service-Related Information
Acumen provides non-skilled residential and community-based services. While we are not a medical provider, we treat all personal and service-related information as confidential and safeguard it in accordance with applicable laws, regulations, and ethical standards.
Access to sensitive information is limited to authorized personnel and used only for legitimate organizational purposes.
4. Donations & Payment Information
Online donations are processed through secure third-party payment processors. Acumen does not store credit card or banking information on our servers.
Donors should review the privacy policies of payment processors used on our website.
5. Cookies & Website Analytics
Our website may use cookies or similar technologies to:
- Improve site performance
- Analyze traffic
- Enhance user experience
You may disable cookies through your browser settings, though some site features may be limited.
6. Third-Party Links
Our website may contain links to external websites. Acumen is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of any external sites they visit.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.
9. Your Rights & Choices
You may:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of non-required data
- Opt out of non-essential communications
Requests may be submitted using the contact information below.
10. Changes to This Privacy Policy
Acumen reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Acumen Residential Services Corporation
Website: www.acumenres.org
Email: Admin@acumenres.org
We can help clarify anything and guide you to the right next step.