Resources
Information, Rights, and Transparency
Acumen Residential Services Corporation is committed to transparency, accountability, and respect for the rights of all individuals we serve. This Resources page provides access to important information about our policies, practices, and commitments as a Maryland-based nonprofit Residential Services Agency. The materials below are designed to help individuals, families, referral partners, and community members understand their rights, how we operate, and how to raise questions or concerns. All information is presented in a clear and accessible manner, consistent with applicable Maryland regulations, including COMAR 10.07.05.
Information, Rights, and Transparency
Acumen Residential Services Corporation is committed to transparency, accountability, and respect for the rights of all individuals we serve. This Resources page provides access to important information about our policies, practices, and commitments as a Maryland-based nonprofit Residential Services Agency.
The materials below are designed to help individuals, families, referral partners, and community members understand their rights, how we operate, and how to raise questions or concerns. All information is presented in a clear and accessible manner, consistent with applicable Maryland regulations, including COMAR 10.07.05.
What You’ll Find Here
On this page, you can review:
- Our Privacy Policy, explaining how personal information is handled and protected
- Our Terms & Conditions, outlining the use of our website and online services
- Our Non-Discrimination Policy, affirming our commitment to equity and inclusion
- Our Grievance & Complaint Process, describing how to raise concerns without fear of retaliation
These resources reflect our commitment to dignity, fairness, and ethical service delivery.
Questions or Need Assistance?
If you have questions about any of the information on this page or need assistance accessing these resources, we encourage you to contact us. We are committed to ensuring that information is available and understandable to all individuals.
Policies
Search or browse our policy library.
Learn how Acumen Residential Services Corporation collects, uses, and protects personal information submitted through our website.
Review the terms and conditions governing use of the Acumen Residential Services Corporation website and online content.
Acumen Residential Services Corporation is committed to equal access and non-discrimination in services, programs, and operations as a Maryland nonprofit organization.
Learn about the rights of individuals served by Acumen Residential Services Corporation, including dignity, choice, privacy, and protections under Maryland COMAR regulations.
Learn how individuals may raise concerns or file complaints with Acumen Residential Services Corporation without fear of retaliation, in accordance with Maryland COMAR requirements.